Tool
Your team uses a copilot. The vendor maintains the product; you still perform the work.
Service as software — Arkatai You do not need an AI team.
You do not need an AI team.
You need the work done.
Arkatai operates business processes with proprietary software. We connect it to your operation, supervise it and keep it current; forward-deployed engineers add new adaptations when needed.
You contract an operating capability. The technology remains our responsibility; your operating architecture remains yours.
ClientsIndustry, distribution, B2B & media
OfferManaged operation
TechnologyProprietary agentic workforce
DeploymentForward-deployed engineers
The week in agentic AI 19 July 2026
The week in agentic AI: July 13-19, 2026
Cisco gives an agent to all 90,000 staff, PwC and OpenAI sell agentic customer service, Anthropic ships a risk framework for CISOs, and the AI Act nears August 2.
The problem
Your teams should not have to maintain agents.
Many companies do not have a product and technology function that can integrate models, evaluate agents and rebuild the system whenever the market changes. Creating one just to adopt AI adds another function to manage.
Model vendors are already deploying FDEs to take their technology into production. That can be useful, but their mandate is adoption of that stack. Arkatai is provider-agnostic: we choose the best-fit model for each task and keep the operation running when it changes.
Our ideas Essays →
Essays for decisions about AI and operations.
Forward-deployed engineering
The same title does not imply the same mandate.
Model vendor FDE
Arkatai FDE
Mandate
Take its model into production
Deliver the operating outcome
What it deploys
Its company’s stack
Your operation on Arkatai
What it optimizes
Stack adoption and case outcome
Process outcome, cost and portability
Model choice
Within the vendor’s catalogue
The best fit for each task
When the model changes
Rework the provider-bound layer
Replace the component and rerun evaluations
What is bought and what is adapted Value chain ↑
Models, orchestration and operations are not in the same phase.
Models are bought by API, evaluated by task and should remain replaceable. Rules and exceptions remain specific to each company. That custom work happens in the Arkatai deployment; it is not handed over as a codebase the client must maintain.
CUSTOM PHASE
Your operating model in agents
Orchestration frameworks
AI models (LLMs)
Compute & infrastructure
GenesisCustomProductUtility
Three models
Responsibility changes.
Agent platform
Agents execute tasks. Your team configures, evaluates, integrates and updates them.
Managed operation
You contract the work. We deploy, operate and maintain the workforce that performs it.
How Arkatai works
The software is our workforce
It is not a licence or a project we hand over. It is the infrastructure through which we deliver and improve the service.
The deployment is company-specific
An FDE connects systems, codifies rules and sets controls. The resulting operating architecture belongs to the client.
The model does not dictate the operation
We treat models as utility. We select for quality, cost, latency and risk; rules, evaluations and traces remain when the provider changes.
Who it’s for
Processes tied to revenue, margin or service.
Industry
From order to production, with no manual jumps.
Distribution
From order to delivery, with governed exceptions.
B2B Services
From contract to invoice as one operation.
Media
From content to audience with judgment, not volume.
Arkatai — service as software How Arkatai operates →
- 01 Operation
Map
Define the work, its inputs, rules, exceptions and expected outcome.
- 02 Integration
Deploy
Connect Arkatai to the systems and configure permissions, controls and escalation paths.
- 03 Service
Operate
Agents execute the process with traceability and supervision at agreed decision points.
- 04 Evolution
Update
Every run leaves metrics on quality, cost, time and exceptions that we use to improve the process. FDEs incorporate new needs.
If the client has to maintain the agents, you have still sold them a tool.Service as software — the thesis
You direct the operation. We maintain the workforce.
Together we set the outcome, permissions and cases that require human judgment. The Arkatai team maintains the system and forward-deployed engineers adapt it as the operation changes.
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